Cloud DevOps Nanodegree

2021 - 2022

Udacity

Deep diving in

• Cloud Fundamentals
• Deploy Infrastructure as Code (IAC)
• CI/CD Pipelines, Monitoring & Logging
• Microservices at Scale using AWS & Kubernetes

Cloud Developer Nanodegree

2021 - 2022

Udacity

Deep diving in

• Cloud Fundamentals
• Design & Deploy scalable,extendable, & maintainable full-stack applications using modern cloud architecture
• Refactoring Monolith to Microservices at Scale
• Developing & Deploying Apps using AWS Lambda with Serverless Technology(WebSockets & stream processing)

CFOS/D – Certified Fiber Optic Specialist In Design

African Advanced Level Telecommunications Institute (AFRALTI)

Deep diving in

• Route planning, type and quantity of components requirements for outside plant
• Documentation project management
• Project proposals and choosing contractor
• Long Distance telecom Network vs Campus LAN backbone

Bachelors in Business & Information Technology

Mount Kenya University

Topics covered

• Data Structures and Algorithms
• Computational Complexity
• Object Oriented Programming
• Computer Networks and security
• Database Management Systems
• Design of computers and operating systems
• Financial & Business Accounting

Telecommunications Engineering

Technical University of Kenya

Topics covered

• Satellite communication systems
• Mobile telephony
• Internet communication systems

Engineer Fixed Solution - Implementation & Rollout

2019 - Present

Safaricom PLC

• Rewarded top former for efforts that lead to quick turnaround in delivering mission target by 110 % (budget worth $ 58,207 ) and meeting business objectives including induction and training of new team members
• Undertook project as a technical evaluator Request For Proposal for Home Device Manager (Fixed Customer Support Automation tools)
• Improved operations through consistent hard work and dedication in ensuring network build meets international standards

Engineer Fixed Solution - Home Solutions Support

2018 - 2019

Safaricom PLC

• Spear headed project for Interaction reclassification for 1st line support team (SMART Interactions)
• Request For Proposal for Home Device Manager (Technical Evaluator)
• Part of taskforce to resolve through Root cause analysis for FTTH slow speeds
• Participated in formal internal design reviews of proposed products and components

Data Customer Experience Executive

2016 - 2018

Safaricom PLC

• Troubleshooting hardware and software errors by running diagnostics remotely, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
• Participated in UAT and Customer Journey readiness contributing to identifying challenges experienced with fixed data products and converting them to negative scenario's for CBS 5.5 upgrade
• Recognized as part of the team that contributed towards bringing the NPS up by 10 points to overall 48% for the team and global 50% for the department
• Performing regular backup operations and implement appropriate processes for data protection, disaster recovery, and fail over procedures